Case Study – Consulting Auto Dealer

Case Study – Consulting Auto Dealer

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Client Profile

Leading Automobile Dealer in Kuwait.

Key Highlights

  • Industry - Automobile
  • Project Duration - One Month

Scope of work

  • Developed the As-Is Process for the Procurement function along with requirement mapping.

Service Offering

  • Development of Standard Operating Procedures along with process improvement & requirement mapping.

Challenges / Requirements

  • Define standard operating procedures for the Procurement Function.
  • Highlight the nature and extent of involvement of resources.
  • Scope of Work included: Need for a more accurate understanding of requirements and thereby adoption of a Procurement Platform.
  • Define the key metrics for the MIS dashboard.

Our Solutions & offerings

Developed the structure of the SOP’s through the breakdown of the process into sub-processes and key workflows.

Defined the as is operations instituting control measures along the value chain.

Roles and Responsibility Allocation for all team members with emphasis on external stakeholder involvement.

Highlighted points of information capture that are required in existing as well as potential systems to garner efficiency.

Developed supporting guidelines and formats in addition to workflows.

Developed a baseline for organisation restructuring and t he MIS framework.


  • Enable the teams to leverage a process-dependent framework that is aligned with industry best practices.
  • Effectively integrate the existing and upcoming technology infrastructure.
  • Build a strong vendor management system which is crucial to the business operations.
  • Build a knowledge repository for future reference.