Leading Automobile Dealer in Kuwait.
Developed the structure of the SOP’s through the breakdown of the process into sub-processes and key workflows.
Defined the as is operations instituting control measures along the value chain.
Roles and Responsibility Allocation for all team members with emphasis on external stakeholder involvement.
Highlighted points of information capture that are required in existing as well as potential systems to garner efficiency.
Developed supporting guidelines and formats in addition to workflows.
Developed a baseline for organisation restructuring and t he MIS framework.